Address
304 North Cardinal St.
Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Privacy Policy

This Privacy Policy describes how ResolveDTR Pty Ltd collects, uses, and shares personal information of users of our website, resolvedtr.com (the “Website”).

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Such as your name, email address, phone number, and any other information you provide when you contact us through our website (e.g., via a contact form).
  • Usage Data: Information about how you use our Website, such as the pages you visit, the links you click, and the time you spend on our site.
  • Technical Information: Such as your IP address, browser type, operating system, device information, and website from which you came. We may collect this information using cookies and similar tracking technologies (see our Cookies Policy below).

How We Collect Information

We collect information in the following ways:

  • Directly from you: When you fill out forms on our Website, contact us via email or phone, or otherwise provide information to us.
  • Automatically: Through the use of cookies and other tracking technologies as you navigate our Website.

How We Use Your Information

We may use your personal information for the following purposes:

  • To respond to your enquiries and provide you with information you request.
  • To improve our Website and user experience.
  • To analyze Website usage and trends.
  • To contact you with relevant information about our services or products (if you have consented to receive such communications).
  • To comply with legal obligations.

Sharing Your Information

We may share your personal information with the following types of third parties:

  • Service Providers: We may use third-party service providers to assist us with website hosting, data analysis, email marketing, and other services. These providers are contractually obligated to protect your information.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to collect information about your Browse activities. You can control the use of cookies through your browser settings. Please refer to our separate Cookies Policy (if you have one) for more detailed information. If you don’t have a separate policy, you can add a brief explanation here about the types of cookies you use and their purpose (e.g., “We use cookies to analyze website traffic and improve user experience.”).

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Your Rights

Under the Australian Privacy Principles, you have certain rights regarding your personal information, including the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request the correction of any inaccurate or incomplete personal information we hold about you.
  • Deletion: Request the deletion of your personal information in certain circumstances.
  • Opt-out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[email protected]